Change Management

PROGRAM OBJECTIVES

Objectives

  • Gain a systemic understanding of change and its impact on people, processes, and outcomes.
  • Learn modern Change Management frameworks and methods (ADKAR, Kanban) and be able to apply them in practice.
  • Develop leadership competencies for managing resistance, engagement, and team motivation.
  • Acquire hands-on experience in change management through business simulations and group exercises.

Course Topics

Fundamentals of Change Management and Systemic Understanding of Change

  • The organization as a system: the role of change in organizations. Why do transformations fail?
  • Overview of key frameworks: ADKAR (Prosci), Kotter’s model, Lewin’s model.
  • Communication during change, the leader’s role as a driver.
  • Basics of Spiral Dynamics theory: implementing change at different value levels.
  • Practice: group exercise “Resistance Map” (participants simulate the reaction of employees at different levels).

Tools and Leadership in Change Management

  • Methods of monitoring change and collecting feedback.
  • B. J. Fogg’s Behavior Model: why change only happens when motivation, ability, and trigger align.
  • Behavioral psychology: how rewards and positive reinforcement work.
  • Methods of engagement: making new behaviors and habits stick.
  • Practice: Kanban Pizza Game simulation — team collaboration, system evolution, working with metrics.

Managing and Anchoring Changes

  • Practice: business simulation Scrum Lego City (Lego4Scrum) — building a “city,” managing changing requirements in an agile format.
  • Discussion: what can be transferred into real projects.

Course Info

  • Format: Hybrid
  • Duration: 20 hours
  • Number of participants: 15–30
  • Languages: English

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